The Dairy Queen (DQ) Customer Satisfaction Survey is a survey questionnaire created by the Dairy Queen Company, an American fast-food restaurant business. It is available online at It is part of DQ’s promise to quality and excellence and aims to gauge consumer satisfaction with the firm’s products and services, including food.

The Dairy Queen is undertaking the official DQ survey to better its services and address issues that patrons may experience when visiting DQ stores. One will have to respond to a number of the business’s queries in this online questionnaire. The questions in this survey are primarily based on your experience when you purchased something from the DQ outlet. This survey includes questions about the product’s grade, the staff’s behaviour, and offers from the business, as well as questions about pricing assessment, overall evaluation, the purchasing experience, and other topics.

Your constructive feedback will be used by the business, if relevant, to enhance the ambience of the restaurants and the level of services provided to patrons other than the menu served. Also, since this survey was produced digitally, you have the convenience of taking it whenever you like.

Moreover, by simply taking the official Dairy Queen customer satisfaction survey at, participants can get a free DQ Dilly bar.

About Dairy Queen

International Dairy Queen, Inc. (a subsidiary of Berkshire Hathaway since 1998) owns and operates the American fast-food restaurant business Dairy Queen (DQ), which also operates Orange Julius and previously owned Karmelkorn and Golden Skillet Fried Chicken. American Dairy Queen Corporation and Dairy Queen Canada, Inc. are both owned by International Dairy Queen Inc. (IDQ), a firm with headquarters in Minneapolis, Minnesota. Through its companies, IDQ creates, licences, and maintains a network of over 7,000 outlets in the US, Canada, and over twenty other nations. IDQ is a division of Berkshire Hathaway Inc., which is run by famed financier and CEO of Berkshire, Warren Buffett. In the Chicago neighbourhood of Joliet, Illinois, the first DQ restaurant debuted. On June 22, 1940, Sherb Noble took over management of it. A wide variety of frozen foods are available, including soft-serve frozen desserts.

The company’s objective is to build positive, memorable moments for everyone who connects to DQ, and its vision is to become the world’s favourite rapid-serve restaurant chain. Although the corporation operates its locations under a number of different brands, each one features the Dairy Queen emblem and serves the soft-serve ice cream that has become synonymous with the company. Dairy Queen had more than 6,400 locations by the year 2014, including more than 1,400 outside the US and Canada. Bloomington, Illinois, is home to the leading Dairy Queen in the US. While Charlottetown, Prince Edward Island, is the busiest, Riyadh, Saudi Arabia, has the biggest.


Rules & Guidelines: Dairy Queen Customer Satisfaction Survey

  • Lawful citizens of the United States and the District of Columbia who are 18 years of age or older at the moment of participation are eligible to participate in the survey.
  • For the survey to be completed, participants will need a computer or other electronic device with a strong Internet connection.
  • You must present the purchase receipt from a recent Dairy Queen transaction.
  • Participants must be able to speak English/ French/ Spanish.
  • Individuals need a working email address.
  • Nobody can transfer prizes.
  • The survey is available once per month.
  • Following completion of this survey, the voucher is good for 1 month.
  • Each receipt comprises a single survey admission that is valid for 3 days following the transaction.
  • Outside of the US, the survey is invalid.
  • The immediate relatives of, and/or those residing in the same home as, employees of Dairy Queen and its associated subsidiaries, affiliates, and marketing consultants, are ineligible to participate.
  • All applicable laws and rules—federal, state, and local—apply. Participation is invalid where it is prohibited or limited by the legal system.

How to participate in the Dairy Queen Customer Satisfaction Survey?

Step 1: Go to a Dairy Queen establishment.

Step 2: Purchase your food and retain the original receipt, which includes directions for taking the internet-based survey.

Step 3: Visit the website,, and choose your preferred language.

Step 4: The time and date of the store visit will also be requested.

Step 5: Insert the 10-digit survey code found at the bottom of your original receipt to begin the questionnaire. After that, press the red “Start” option.

Step 6:  All survey questions should be answered one at a time. Click the “Next” tab to progress successfully.

Step 7: The kind of order you placed and the goods that were originally ordered will be requested of you. Then, to give feedback, one must choose their degree of satisfaction with the menu, the service, the ordering process, the setting, and the cuisine. Discuss any issues or annoyances you encountered during your visit. Answer truthfully if you would tell your friends about the shop.

Step 8: Rank how satisfied you are generally.

Step 9:  Feel free to list the number of times you visited Dairy Queen throughout the last 1 month.

Step 10: Participants will be asked to provide their contact information to receive a sweepstakes entry after completing the survey. Enter all your personal information, including your email address and other contact information as required.

Step 11: To submit the questionnaire, click the “Submit” tab.

Step 12: After you have truthfully answered all of the questions on this survey, you will receive a voucher code that you can use at any DQ store to get complimentary treats like the “Dilly Bar” or to get deals on future purchases.


Contact Details

To help the brand address your feedback/complaints/suggestions, please connect with them via phone at (888) 300-1515. Also, voicemails can be left after hours at (800) 842-5369.


An online survey was created by Dairy Queen to gauge how satisfied customers are with a variety of aspects, including the products and services it offers. By completing this Dairy Queen customer satisfaction survey, one can assist the business by providing insightful input that will help it develop. Additionally, everyone who submits the questionnaire will have the chance to participate in the Dairy Queen Sweepstakes lottery to win a ticket for a FREE Dilly Bar on their subsequent visit. Hurry! Remember to include your suggestions and criticism in Dairy Queen’s customer satisfaction survey and get yours today!

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