Dunkin’ Donuts Guest Satisfaction Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Dunkin’ Donuts believe the same and so they have created the Dunkin’ Donuts Guest Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Dunkin’ Donuts.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Dunkin’ Donuts

Dunkin doughnuts founding stone was laid in 1948 by William Rosenberg. Its headquarters are still stationed in Quincy. It started as a small company but today it is spread and has stores in over 11000 locations all across the world. It is mainly famous for its doughnuts and muffins which are loved by all its customers.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Dunkin’ Donuts containing an invitation for the survey.

Steps to take the survey

  1. Go to Dunkin’ Donuts official survey website.
  2. Select the language you prefer.
  3. There is a 18 digit code is printed on your receipt. Enter all this in the appropriate box.
  4. A series of simple questions will now appear on screen.
  5. Take your time and answer all these questions honestly.
  6. Enter additional feedback in the comments section.
  7. In the end, you will recieve a validation code.
  8. Use this to avail various offers.
  9. You have now completed the survey.

Source Links

Dunkin’ Donuts receipt: https://www.customer-survey.com/wp-content/uploads/2019/07/dunkindonuts-receipt.jpg

Dunkin’ Donuts Official Site: https://www.dunkindonuts.com/