Introduction
Lowe’s, the biggest retail business in America, is encouraging its customers to take part in a survey on their most recent visits to its stores and offer meaningful feedback.
This survey about customer satisfaction regarding its products is being conducted on its official website – www.lowes.com/survey.
Lowe’s Corporation itself is the sponsor of the sweepstakes, and Cohen-Friedberg Associates LLC will be in charge of its administration.
Beginning January 30, 2021, at 12:00:01 a.m. and ending January 28, 2022, at 11:59:59 p.m. Eastern time, the Lowe’s customer satisfaction survey sweepstakes will be held on a monthly basis. The starting and ending periods will be referred to as the “sweepstakes period.” Customers from the United States and Canada can participate in this survey. This survey is about the Lowe’s store’s cleanliness and pricing and collects different views about various customer opinions. Customers should be updated and thus should visit the company’s official website regularly, participate in this survey, and win $500 in the survey sweepstakes.
Lowe’s always respects and values its customers. The organisation values the views of its customers. They need to understand what their customers think in order to make future improvements and expand their market share. This survey enables them to strengthen their brand and determine whether or not their business is doing well. Additionally, it aids in their market-requirement adaptation.
The survey requires a mandatory purchase from one of the Lowe’s stores, and they can easily take part in this customer satisfaction survey sweepstakes.
Customers who share their honest reviews and feedback for further improvement of the brand will benefit in the following ways:
- Participating in the survey can help the brand grow and get better service in the future.
- A chance to win a $500 prize.
- The winner list will be uploaded to the official website within 7 business days.
About Lowe’s
An American retail business that specialises in home renovation is called Lowe’s Companies, Inc., or just Lowe’s.
In North Wilkesboro, North Carolina, Lucius Smith Lowe established the first Lowe’s store, North Wilkesboro Hardware, in 1921. Ruth Buchan, who took over the company after Lowe died in 1940, sold it the following year to her brother, James Lowe. James and his brother-in-law Carl Buchan formed a partnership in 1943.
From a single small-town hardware store in North Carolina, Lowe’s has expanded to become one of the biggest home improvement merchants worldwide. They are committed to assisting homeowners, renters, and business owners in improving their residences and establishments.
The company manages a chain of retail stores across North America from its headquarters in Mooresville, North Carolina. It operates about 2197 home improvement stores across the country. The second-largest hardware chain in the country is this one. In Lowe’s locations around the world, there are more than 3,000 employees.
With more than 2500 stores in the United States and Canada, Lowe’s is the second-largest home décor market in the world. Lowe’s offers attractive discounts to its customers from time to time.
Things to note before taking the survey
- A buyer must have a valid cash receipt.
- The customer must give their personal information to Lowe’s survey protocol.
- The age limit to participate in the survey is 18 years of age or older.
- The survey is open to legal residents of the United States, including Washington, DC.
- Keep your purchase receipt with you, which contains the code number.
Lowe’s Customer Satisfaction Survey Guide
How do I enter the sweepstakes and participate in the survey?
Step 1: To complete the online customer satisfaction survey, go to http://www.lowes.com/survey.
Step 2: Go to the survey page and select your country of residence (US or Canada). And click on “Next.”
Step 3: Enter the time of your visit and the total amount spent.
Step 4: Choose between English and Spanish as your preferred language.
Step 5: Now, click on “Next.”
Step 6: Enter the 12-digit survey ID code from your receipt.
Step 7: Now click on the “Next” button.
Step 8: Start the customer satisfaction survey.
Step 9: Answer all the questions about your last experience at the store.
Step 10: Now, enter your contact information, to be eligible to participate in the sweepstakes.
Step 11: Finally, submit the survey by answering all the given details. Do this by clicking on the “Submit” button.
Step 12: You will get one sweepstakes entry.
Step 13: Lowe’s is delivering five prizes: each winner will receive $500 in the form of a cheque.
When and how are winners selected?
The winner was chosen through a random drawing based on the schedule that the sweepstakes administrator listed. During the sweepstakes term, the winner will only be chosen from among all eligible entries submitted during each entry period.
How does a winner claim a prize?
All prize winners shall be notified via telephone or overnight email, whichever is appropriate. The winners then have to respond to the notification within seven business days after the date of notification. The applicant must forfeit his claim to the rewards within the time frame specified. The administrator will then randomly select an alternate winner, who will be drawn from the remaining eligible entries.
Where can I see who won this sweepstake?
A record of the monthly sweepstakes prize winner may be requested through email by sending a self-addressed, stamped envelope to the winner record at Lowe’s 2021-2022, Customer Satisfaction $500 Monthly Survey Sweepstakes, P.O. Box 2312, Framingham, MA 01703-2312. Residents of VT are not required to provide return postage.
What about rights, privacy, and future contact?
Beginners who participate in the sweepstakes are bound by the official rules and resolutions made by the sponsor and the administrators. The judgement shall be considered legally binding and final in all respects. By participating in the sweepstakes, their respective parent, affiliate, and subsidiary companies, units, divisions, announcing and promotions agencies, and reward suppliers, along with their respective directors, officers, representations, agents, and employees, and each of the individuals and companies’ respective assigns, representatives, and successors, are each responsible for any actions and claims arising directly, indirectly, or in any manner relating to or from these sweepstakes, including entry and participation, acceptance, use, misuse, or possession of any rewards.
Beginners to the sweepstakes shall also authorise the use of their name, likeness, city, state of residence, biographical data, voice, and entry materials in promotional or programming material on a winner’s list or worldwide in perpetuity, if applicable, without requiring or claiming further compensation unless it is prohibited by law.
Contact Us: Lowe’s Head Office
Phone number: +1(800) 445-6937.
Customer care number: +1(800) 445-6937.
Source links
- https://www.lowes.com/l/help/contact-us
- https://mission-statement.com/lowes-survey-step-by-step-guide/
- https://www.lowes.com/
- Lowes.com/survey
- https://en.wikipedia.org/wiki/Lowe%27s
Summary
Lowe’s promises to provide the best customer experience. Because of these reasons, it is inviting clients who have recently made purchases at any of the hardware stores in the US. They have to provide honest feedback about their experiences in the store. This given feedback is very important for the store to make changes, if any, or provide better services to their customers. If you have newly visited the Lowe’s store, keep your purchase receipt with you and enter the website www.Lowes.com/survey. Thus, in this way, you can easily complete the customer satisfaction survey. And you’ll have a chance to win $500 in the form of a cheque. If you haven’t made any purchases, you can still participate by traditional mail.