The American informal restaurant business chain Maggiano’s, which serves Italian food, has started a survey to get feedback from guests and learn more about their dining experiences. The brand created and financed this online survey, which is accessible at

Maggiano’s survey measures guest experience and can be used to evaluate the effectiveness of the restaurant. It’s one of the best instruments for measuring client happiness and fostering organisational expansion.

The primary purpose of this survey is to see what new and different flavours customers are interested in trying, as well as what they actually think of the restaurant’s current menu, food standards, ambience, pricing, and guest service.

The brand will utilise the details you give them to execute any corrections that are required. Participants will be invited to enter a lottery for survey sweepstakes worth a $1,000 cash prize after successfully submitting the survey questionnaire.


About Maggiano’s Little Italy

Maggiano’s is an American casual dining restaurant chain that specialises in Italian cuisine. The company was founded in Chicago’s River North locality in 1991 by Rich Melman’s Lettuce Entertain You Enterprises (LEYE), which was named after Melman’s late partner, Marvin Magid. With the 1991 debut of Maggiano’s Little Italy in Chicago in 1991, Richard Melman extended LEYE’s Italian section. The idea was to “re-create the historic pre-World War II dinner restaurant providing family-sized meals” based on the business’s tradition.

The recipes were often coerced from Italian grandparents, moms, and aunts, whose notion of a recipe consisted of a touch of this and a dash of that. The meals were straightforward and real masterpieces. As the saying goes, the rest is history. The eatery was prosperous right from the bat. A Sunday night visit to their grandmother’s home, or nonna’s casa, as they say in Italy, was what eager guests often waited hours to enjoy family-style over Italian-American food! The visitors and their relatives continued returning for more thanks to this delectable cuisine, excellent service, ample servings, and welcoming ambience.

Following the first Italian restaurant’s debut on November 11, 1991, a second one was launched in Oak Brook, Illinois, and another one in Skokie, Illinois. They launched their first eatery outside of Illinois in 1994. In August 1995, Lettuce Entertain You Enterprises sold the idea to Brinker International, Inc. Spanning 22 states along with the District of Columbia, there were 54 sites as of March 2021.


Rules & Guidelines: Maggiano’s Little Italy Guest Experience Survey 2023

  • To participate in the survey, individuals must have a receipt from their last Maggiano’s Little Italy store visit.
  • The receipt has the survey invitation.
  • Maggiano’s purchase receipt is valid for 4 days.
  • Each participant is only allowed one purchase receipt for completing this survey.
  • The survey can be taken online or by mail.
  • One must have access to a computer and the internet.
  • The customer must know English or Spanish language.
  • To take the survey, the customer must be a legal USA resident.
  • The customer participating in the survey must be 18 years of age or older at the time of entry into the survey.
  • A valid Maggiano’s Little Italy receipt with a survey invitation is a must to participate in the survey.

How to participate in Maggiano’s Little Italy Guest Experience Survey 2023?

Step 1: Maggiano’s Little Italy Guest Experience Survey can be taken online and by mail.

Step 2: To participate in the survey, go to the survey site,, and read the instructions carefully.

Step 3: Choose your preferred language by clicking the appropriate button for English or Spanish.

Step 4: Once you click on the above link, you will have to enter the personal code given on the receipt and click “Begin the Survey.”

Step 5: Once the survey starts, you will get questions to answer.

Step 6: Based on your recent experience from your last visit to Maggiano’s Little Italy, answer all the questions.

Step 7: Describe in detail your visit in relation to the date, time, type of order, food items, drinks, and company.

Step 8: Rate your experience regarding food and service, the interiors, and value for money.

Step 9: Inform the company about issues during your visit and experience. Also share your ideas, suggestions, and feedback for future improvement of the restaurant chain.

Step 10: Please give your feedback honestly and as truthfully as you can.

Step 11: Once you fill in the survey, click on “Next.”

Step 12: You shall be entering a contest where the winner shall get prizes

Step 13: The prize is $1000 from Maggiano’s Little Italy.

Step 14: We request that participants enter their contact information, like name, number, and email address, at the end of the survey. For reminders in the future, this information will be used.


Contact Details

To help the brand address your feedback/complaints/suggestions, please connect with them via their webpage, Just fill out the form therein so a Maggiano’s team member can contact you.



Maggiano’s Little Italy is a complete, nice-casual chain of restaurants that strives to provide guests with genuine, flavorful Italian cuisine. Its goal is to bring people together to celebrate loved ones and family. Maggiano’s has one primary objective: to make customers feel unique, which begins at the very start. We at Maggiano’s have a “we over me” mentality. Daily, the brand strives to have fun in order to make each other’s and their guests’ experiences special. As a result, the company is conducting this guest experience survey in order to make each visit to Maggiano’s Little Italy a distinctive and memorable experience with courteous, experienced personnel and awesome cuisine.

All your recommendations will aid the brand in serving clientele significantly superior overall and will be prominently appreciated. In addition, after successfully finishing the survey, participants will be enlisted in a sweepstake for a $1000 cash reward. Hurry! Get yours today!


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