Introduction

The McD Voice survey is being conducted by McDonald’s US. This is a customer satisfaction survey that will be conducted by the fast-food chain through an online portal, www.mcdvoice.com. It is designed and developed by McDonald’s centres and management teams to collect honest feedback and reviews from loyal and honest customers. This online survey is an important tool to reach and listen to every customer.

The survey is about all the experiences that customers collect from a McDonald’s store or website, good or bad, and who they can share them with. It is all about cleanliness, operations, food options at restaurants, staff behaviours, and all overhead improvements. Surveying their customers and collecting honest feedback and reviews helps them a lot in understanding the mood of the customers and performing accordingly. In this highly competitive environment, this allows them to build a stronger and larger market.

A survey helps in understanding the strengths and weaknesses of the company. The survey assists a lot in enhancing consumer perceptions and actions by providing information on certain traits. The survey of McDonald’s is intended to increase their product range and accept feedback for improvement.

The benefits and offers that customers will get after completing the McDonald’s McDVoice survey are:

  • Participate in McDonald’s customer satisfaction survey to receive free discount coupons.
  • With a coupon code, you can get it for $25.
  • The customers also have a chance to win a $100 cash prize.

 

About McDonald

McDonald’s Corporation is an American worldwide fast food giant that debuted in 1940 as a local restaurant in San Bernardino, California, run by Richard and Maurice McDonald.
They renamed their enterprise a hamburger stand and then transformed it into a business, with the Golden Arches emblem first appearing in 1953 at a location in Phoenix, Arizona. Ray Kroc, a businessman, joined the business as a franchise dealer in 1955 and went on to buy the chain from the McDonald brothers. McDonald’s previously had its headquarters in Oak Brook, Illinois, but in June 2018, it relocated its worldwide base to Chicago.

The original McDonald’s was a modest eatery built to provide copious amounts of meals at low costs. To do this, the brothers adopted a straightforward and effective structure they called the Speedee Service System, limiting the menu to hamburgers, potato chips, and beverages. The company also serves a wide variety of American-style fast food like cheeseburgers, fries, etc. McDonald’s promise is to satisfy their guests and employees. Their organisation won the award for “best place to work in 2016.”

At virtually any season of the year, McDonald’s restaurants are the coolest eating establishments. McDonald’s has 5669 owned and 31,230 franchised sites. The company has tweaked its methods from time to time and serves different foods in different countries. The company employs more than 10,000 people and earns more than $2 billion per year.

 

Some of the survey questions include:

  • Restaurant cleanliness
  • The staffs are friendly or not.
  • Food selection
  • Food quality.
  • Beverage quality.
  • Food costs.
  • Why should you frequent McDonald’s?

 

Things to note before taking the survey

  • Access to a smartphone or a laptop with a net connection.
  • McDonald’s last purchase receipt was provided by the restaurant.
  • Basic understanding of English and Spanish
  • The age limit to take the survey is 18 years of age or older.

 

The Terms and Conditions of the Survey

  • A valid receipt.
  • One must be an adult.
  • The participants must be citizens of the District of Columbia or the United States.
  • Must know English or Spanish.
  • The validation coupon is valid for 30 days only.
  • 1 participant, per receipt.
  • The survey prizes are not transferrable.

 

How do I participate in the survey?

Here are some steps to take to participate in the survey:

Step 1: First, visit McDonald’s online satisfaction survey link: www.McDVoice.com.

Step 2: Now click on the “Start” button.

Step 3: Select your preferred language.

Step 4: Check the language to change between English and Spanish.

Step 5: The next step will ask you for a receipt.

Step 6: Ensure that you have your bill of sale on hand.

Step 7: You should now see a 15-digit code on your bill.

Step 8: Fill in that 15-digit code on the given question to move forward.

Step 9: Now, put other information like the store number, date and time of your visit, etc.

Step 10: Click the “Start” button to give your feedback.

Step 11: Answer all the given questions about your experience with McDonald’s restaurants.

Step 12: You must submit the questionnaire for successful completion after responding to all the sections.

Step 13: The survey will not take more than 4 minutes.

Step 14: Now, give your personal details.

Step 15: Give all the required information, like a phone number, email address, etc.

Step 16: Now, click on the “Submit” button to submit your feedback.

Step 17: After submitting the survey, you will receive a verification code.

Step 18: This verification code will be used on your next visit to McDonald’s restaurants.

 

Contact McDonald’s

If you have any questions or would like to make an inquiry, please call us at 1800-244-6227.

 

Summary

McDonald’s is the world’s largest restaurant chain in terms of revenue, serving over 69 million customers daily in over 100 countries through more than 40,000 locations. We can always take fast food on the go instead of dining inside a restaurant or a food court. Additionally, fast-food restaurants like McDonald’s frequently give away free collector’s items. Customer satisfaction is very important in this society, as many customers want to get good service or they will be unhappy. When customers receive good service, this creates loyalty in the company, and the customer will always come back to buy the same product again.

McDonald’s McD Voice survey allows all customers to provide feedback on their past experiences in the restaurant, like the food and service provided by McDonald’s. In addition, the participants can avail themselves of special discounts on their next purchase. You can take this survey through its official site, www.mcdvoice.com. Hurry up!


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