Rexall Canada, a chain of drug stores, is conducting a “Tell Rexall” customer experience survey online at

The brand designed and launched this online methodology to gather insightful comments from customers looking to enhance the services and care within its stores. This questionnaire gives you the opportunity to express yourself honestly. They are interested in your experiences, positive or negative. They want to understand if the interaction was positive so they can see that their business is operating effectively. If the experience was poor, they want to recognise it so they can improve it moving forward for all of their consumers.

The survey requires the participants to spend 5 to 7 minutes of their valuable time on it.

An incentive for taking part is a Rexall coupon good for $2 off your subsequent purchase of $20 or more. Participants have 10 opportunities to win a $1,000 sweepstakes as well.


About Rexall CA

In Canada, there is a chain of retail pharmacies called Rexall Pharmacy Group ULC. McKesson Canada Corporation, a division of the publicly traded McKesson Corporation in the United States, is the owner of Rexall. The brand is a renowned drugstore speciality retailer in Canada with roots in Mississauga, Ontario, with a heritage going all the way back to 1904. Rexall employs 8,000 people and operates about 400 pharmacies throughout Canada.

Rexall is Canada’s second-largest pharmaceutical chain brand with about 400 outlets, making it one of Shoppers Drug Mart’s main competitors. The defunct American drugstore business with the same name, which had locations in Canada until 1977, is unrelated to Rexall. The Katz Group of Companies is the corporation that manages Rexall Canada. Pharma Plus, a subsidiary of Rexall, is also managed by Katz Group.

Numerous personal care items with the Rexall name are produced by the corporation and marketed there. Rexall recognises that health and well-being mean varying concepts to diverse individuals, and our mission is to facilitate and encourage total well-being. A Rexall outlet is more than just a community pharmacy; it’s a centre of health, wellness, and beauty in the community.

Rexall was named one of Canada’s Best Workplaces in 2022. In addition, four Rexall Private Label items were recognised at the Retail Council of Canada’s (RCC) 29th Annual Canadian Grand Prix New Product Awards in the same year.


Rules & Guidelines: Rexall Customer Experience Survey

  • The customer must be 18 years of age or older at the time of entry into the survey.
  • One must have access to a computer and the internet.
  • The customer must know the English language well enough to comprehend and participate in the survey.
  • To participate in the survey, you must have a receipt from your recent Rexall Store visit.
  • The receipt has the survey invitation.


How to participate in the Rexall Customer Experience Survey?

Step 1: The Rexall customer satisfaction survey can only be taken online.

Step 2: For review, go to the official site and keep your printer ready.

Step 3: To participate in the survey, go to

Step 4: If your preferred language is English, continue ahead by entering the receipt details.

Step 5: Once you click on the above link, you will have to enter the amount spent, store number, date, time, and survey entry code from the receipt of the store visit.

Step 6: There is a diagram to help you locate the information. Click “Enter” to proceed further.

Step 7: Once the survey starts, you will get questions to answer. They are designed to help you rate your experience.

Step 8: Answer all of the questions based on your most recent visit to the Rexall store.

Step 9: Please give your feedback honestly and as accurately as you can.

Step 10: Wherever extra information is required by the company, there will be extra space provided to type in the information. We request that you use it.

Step 11: Once you fill in the survey, click on “Next.”

Step 12: You shall be entering a contest where the winner shall get prizes. The prize is a Rexall coupon worth $2 off your next purchase of $20 or more.

Step 13: If the coupon doesn’t automatically print, you will have to follow the directions to print it.

Step 14: We request that you enter your contact information, like your full name, phone number, and email address, at the end of the survey. Providing the necessary contact information will be beneficial. It will help the Rexall team get in touch with you in case you win.

Step 17: Your contact details will not be used for any other purpose.

Step 18: After answering all questions to the best of your ability, providing your contact information, and following the directions to enter the sweepstakes, the final page will inform you that you have successfully entered the sweepstakes. Click “Submit.”

Step 19: You will get 10 chances to win sweepstakes worth $1000.


Contact Rexall

If you have any questions, suggestions, or complaints, please contact Rexall customer service at toll-free 1-877-378-4100.



The Rexall Customer Experience Survey, available at, is an internet-based questionnaire managed by Rexall that assesses your satisfaction with their services and goods. If you’re a customer who has just shopped at Rexall Drugstore, you can provide relevant honest feedback by participating in the Rexall Guest Experience Survey.

As a thank you for taking part, you will receive a Rexall coupon for $2 off your next purchase of $20 or more. They’re also offering you ten chances to win a $1,000 sweepstakes. Hurry!! Win yours today!

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