Surveys

Ross US conducts “Ross Listens” Customer Satisfaction Survey -2024 at www.rosslistens.com

Introduction

Ross Stores, Inc., the popular American chain of discounted department retailers, is conducting a customer satisfaction survey through its online survey portal at www.rosslistens.com. It is an online survey hosted and designed by “Ross Dress for Less.” They are inviting their customers to take this survey and give their honest feedback about their most recent experience at the stores. By identifying areas where Ross isn’t giving its best effort, the Ross Customer Satisfaction Survey will help Ross Stores effectively assist consumers. The survey demonstrates Ross’s concern for its patrons and their experiences, and it shows that Ross strives to enhance those patrons’ visits to its establishments.

Ross is connecting with its survey gateway to listen to its regular customers about their satisfaction level and improvisation with the products Ross provides. This survey is all about witnessing the customers’ happiness levels and further improving their products.

Ross is always there to listen to its customers from their point of view and provide the best service possible. The Ross Customer Survey enables them to connect with and reach millions of customers worldwide in order to receive feedback on everything from store cleanliness to product quality and any other area where they can improve.

The benefits that the customers will get after taking the survey are that winners will get a chance to win a Ross Stores gift card worth $100 or $1,000.

  • 1 Grand Prize: A $1000 Ross Stores Gift Card
  • 5nos second prize winners will receive a $100 Ross Stores gift card.

About Ross

The American chain of discounted department retailers Ross Stores, Inc., with its headquarters in Dublin, California, operates under the brand name Ross Dress for Less.

Morris “Morrie” Ross established the first Ross Retail Outlet in San Bruno, California, in 1950. Ross sold his company to William Isackson in 1958 so that he could start developing both commercial and residential property. After a group of investors, including Mervin Morris, purchased the six Ross Departmental Retail outlets in San Francisco, 107 chain stores were swiftly added to the network under Stuart Moldaw and Don Rowlett within the next three years. The format was altered to include off-price shops.

Since 1982, the company’s main goal has been to offer its clients a steady stream of the premium department and specialty store brands at incredible discounts (often known as “deals”) while also making shopping simple, enjoyable, and well-organized. In the past 40 years, Ross Stores, Inc. has expanded from a chain store of six shops to a Fortune 500 business valued at $18.9 billion. As of 2018, Ross operated 1,483 stores across 37 states, the District of Columbia, and Guam, providing coverage for the majority of the nation.

Rules and Requirements: Ross Customer Satisfaction Survey

  • The survey is online.
  • The customer should have access to the internet and a computer system.
  • The survey can be taken only if the customer has a previous purchase receipt from the store
  • To participate in the survey, you must have a receipt that is only valid for 7 days.
  • To take the survey, the customer must be a legal US resident.
  • The customer must be 18 years of age or older at the time of entry into the survey.
  • The customer must know the English language.
  • Per-purchase receipt, only one individual may participate in the survey.
  • One free item is permitted per receipt and per visit under this promotion.

How to participate in the Ross Customer Satisfaction Survey?

Step 1: The Ross customer satisfaction survey can only be taken online.

Step 2: To participate in the survey, go to https://www.rosslistens.com.

Step 3: Once you click on the above link, you will have to enter the 15-digit receipt number in the blank field.

Step 4: Once you have entered the 15-digit receipt number, click “Start.”

Step 5: Once the survey starts, you will get questions to answer.

Step 6: Based on your experience with Ross, answer all the questions honestly and as accurately as possible.

Step 7: Once you fill out the survey, click on “Next.”

Step 8: You will participate in a contest with prizes for the winner. The first price is a $1000 Ross Stores Gift Card. There will be five second-place prizes worth $100 Ross Stores Gift Card

Step 9: The odds of winning a prize depend on how many eligible entries are received.

Step 10: You need to enter your contact information at the end of the survey. It is beneficial to enter all required contact information. It will help the Ross team get in touch with you in case you win.

Step 11: After answering all questions to the best of your ability and providing your contact information, the final page will inform you that you have successfully entered the sweepstakes.

Ross contact us

If you have any query, suggestion, or complaint, fill out the customer service form on our official website with all the details required and submit it. One of the team members and I will get back to you as soon as possible. Alternatively, the consumer can

  • Call our toll-free number – (800) 945-7677 or
  • Call the below “Ross Dress for Less” customer service numbers:
    • (925) 965-4000
    • (800) 945-7677
    • (800) 335-1115

Summary

Companies all across the globe are making rapid improvements to their goods and services, and Ross is no exception. The goal of the survey is to improve consumer satisfaction. After completion of the survey, you will automatically be entered into the sweepstakes that Ross is holding. The giveaway offers amazing gift cards that may be used at Ross Stores.

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