It is an online survey designed to determine how satisfied customers are with the goods and services provided by Shaw’s Supermarkets. You are questioned briefly about your most recent purchasing experience at one of its outlets in this survey. You can express your opinions about the conduct of the staff, the ambience of the establishment, the goods, and the infrastructure.

Visit to access Shaw’s Customer Feedback Survey. This internet-based survey created by Shaw’s Supermarkets is used to gauge customer satisfaction with the company’s services and goods. The business will use that data to improve its merchandise, client service, and shop environment.

By taking part in this survey, you will have the opportunity to tell the business in detail what you liked and disliked about your experience. Actually, the company needs this data to figure out what works and what doesn’t. They want to make sure customers have a wonderful experience, and if they don’t, then the brand will fix whatever went wrong, ensuring smoother visits in the future.

Respondents will also be entered into separate sweepstake reward drawings and a regional reward drawing for a $100 gift card from the brand following full participation and accurate completion of the survey. One can provide feedback without participating in the lottery.


About Shaw’s

Shaw’s and Star Market are two USA-based grocery chains located in West Bridgewater, Massachusetts, which hire around 30,000 employees across 150 shops. Shaw’s has 129 shops in Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont, whereas Star Market runs 21 stores in Massachusetts, the majority of which are in or around Boston. After selling its Connecticut assets in 2021, Shaw’s continued to be the only grocery chain with locations in five of the six New England states, where it had previously operated stores until 2010. Hannaford, Market Basket, Price Chopper, Roche Bros., Wegmans, and Stop & Shop are the brand’s main rivals. Star Market is a store that is affiliated with Shaw’s; in 1999, Shaw’s bought the rival company.

The Boise, Idaho-based Albertsons Company, which operates Shaw’s and Star Market, is a completely owned subsidiary. The merged chain operates the most stores in New England, but it ranks third in terms of the region’s grocery stores after Hannaford, which has stores in upstate New York, and Stop & Shop, which has business operations throughout downstate New York and into New Jersey. Only Shaw’s focuses its operational processes exclusively in New England. Presently, Shaw’s and its sister business, Star Market, are flourishing and striving hard to become each state’s preferred grocery and pharmacy retailer.

Regardless of what name they function under, all brand stores are based on the tenet of giving consumers what they desire at a reasonable price while also taking a lot of gentle, loving care. We continue to run our stores incredibly well because they open their gates daily with that core belief in their hearts.


Rules & Guidelines: Shaw’s Customer Feedback Survey

  • The survey entry method is online.
  • The survey is limited to one receipt per person.
  • The customer must be 18 years of age or older at the time of entry into the survey.
  • One must have access to a computer and the internet.
  • The customer must be able to read and comprehend English to be able to participate in the survey.
  • To participate in the survey, you must have a receipt from your last Shaw’s Supermarket visit to a participating store.
  • The receipt has the survey invitation.


How to participate in Shaw’s Customer Feedback Survey?

Step 1: Shaw’s customer satisfaction survey can only be taken online.

Step 2: To participate in the survey, go to

Step 3: Choose your preferred language from the drop-down box in the top right of your screen.

Step 5: Read the survey given and click “Begin Survey” when ready. Also, you can read the rules and regulations of the sweepstake.

Step 5: Enter the text shown on that page in the box that is given. This is done to verify you are not a robot but a real human, as well as for additional security purposes. Click “Next” when you are ready.

Step 6: From the last visit receipt of the store you are required to enter the receipt code. Click the hyperlink in blue; it is an example of how to help you.

Step 6: Once the survey starts, you will get questions to answer.

Step 7: Based on your experience from your last visit to Shaw’s, answer all the questions.

Step 9: Please read the directions carefully and give your feedback honestly and as accurately as you can.

Step 10: Answer all questions on one page, then feel free to move on to the next. Once you fill in the survey, click on “NEXT.”

Step 11: At the end of the survey, the winner shall get to enjoy a Shaw’s $100 gift card.

Step 12: We request that you enter your contact information at the end of the survey to enter the drawing.

Step 13: Entering all required correct contact details will be helpful. It will help Shaw’s team get in touch with you.

Step 14: Once you have answered all questions to the best of your ability follow instructions to successfully enter the sweepstake.


Contact Details

To help the brand address your feedback/complaints/suggestions, please connect with them via phone at 208-395-4722.



Just simple questions that must be answered are part of Shaw’s Consumer Feedback Survey. This questionnaire supports opinions and addresses issues that customers have had at Shaw’s. Additionally, after completing the Shaw’s Survey, participants will be enrolled in both a regional reward drawing for a $100 gift card from the brand and a separate prize drawing. Hurry! Get yours today!


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