Taco Bell Customer Satisfaction Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Taco Bell believe the same and so they have created the Taco Bell Customer Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Taco Bell.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Taco Bell

Taco Bell’s founding stone was laid in Downey in 1962. It is a Mexican fast food chain which is extremely popular. It serves to thousands of customers daily and has been growing with each passing second. It even offers its employees affordable program for their high school and college fees. Its menu includes tacos, burritos, quesadillas, nachos, salads, and breakfast wraps.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Taco Bell containing an invitation for the survey.
  • Be 18 years or older in age.

Steps to take the survey

  1. Go to Taco Bell’s Official Survey website.
  2. The survey is available in 2 languages- English and Spanish. Choose the language you prefer.
  3. Enter store code, date and time in appropriate boxes. All of these are printed on the receipt.
  4. Rate your satisfaction from 5 points.
  5. A series of simple questions will appear on the screen.
  6. Take your time and answer these honestly.
  7. Answer if you ever had a problem, if yes, was it resolved and so on.
  8. Answer if you will recommend the restaurant to others as well.
  9. Explain everything by typing in the appropriate box.
  10. Questions about specific items will appear. Answer them as well.
  11. Select if you want to enter the drawing or not.
  12. You have now completed the survey.

Source Links

https://www.youtube.com/watch?v=4sQXpT0TOSM