Surveys

Tofs Customer Satisfaction Survey at www.Tofsfeedback.com

Introduction

The Tofs Customer Satisfaction Survey 2023 is a questionnaire created by The Original Factory Store, commonly known as Tofs, a UK-based inexpensive departmental store that sells clothing, accessories, toys, products for self-care and more.

This survey is a critical organizational instrument for keeping the corporation aware of consumer sentiment. The questions are designed to identify the store’s advantages and disadvantages. If your experience was negative, don’t be afraid to tell it—the shop recognises that every client has their own viewpoint and mindset. Such sincere responses are much valued.

Moreover, Individuals have the possibility of winning a £250 gift card from Tofs as appreciation for all of their support in finishing the survey and partaking in the advancement of the company. Since it’s an internet-based survey, anyone may complete it whenever it’s convenient for them.

 

About (The Original Factory Store)Tofs

The Original Factory Store, usually referred to as Tofs, is a chain of inexpensive departmental stores with headquarters in the UK that was launched in 1969. This brand offers clothing, accessories, toys, and products for self-care. The merchandise may come from the company’s in-house ranges, be branded, or be off-brand items from a supermarket or high-street retailer.

In 1969, The Original Factory Shop opened its doors as a member of Peter Black’s retail chain. At first, it offered soap made in one of Black’s facilities. In 1988, The Black family – the original owners – sell The Original Factory Shop. The business expands throughout the 1990s as even more stores are established, and in 2004 Barclays Capital purchases a 70% share in this company. Duke Street purchased this brand that year as well.

The company’s goal when it established its 1st location in 1969 was to give the neighbourhood a lot more than a fantastic selection of goods at unbelievable prices. They aimed to help neighbourhood organisations and charities, as well as give local residents jobs, and they succeeded in doing all of those things. More than 165 community members, ranging from the Scottish Highlands to the Cornish Coast, presently take advantage of The Original Factory Shop’s proximity by saving up to 70% on high-end and well-known brands like Nike, Adidas, Under Armour, Calvin Klein, Slazenger, L’Oreal, Jimmy Choo, Clinique, Max Factor, Rimmel, OPI, Regatta, Trespass, and numerous others.

This company currently has 215 outlets, and more are on the way.

Rules & Guidelines: Tofs Customer Satisfaction Survey

  • Accessibility to a laptop or computer with internet access is required.
  • The client must be able to communicate in English.
  • To do the survey, you must have a valid Tofs receipt and the invitation.
  • Only permanent citizens who live in the United Kingdom and are 18 years old or older are eligible to enter the contest.
  • Personnel and brand partners are not allowed to take part
  • Participation is void where prohibited or limited by law.
  • Each household is only permitted a single entrance.

How to participate in the Tofs Customer Satisfaction Survey?

Step 1: Tofs Customer Satisfaction Survey can only be taken online

Step 2: To participate in the survey go to http://www.Tofsfeedback.com

Step 3: Before continuing with the questionnaire, please request you to carefully read the rules and regulations that will indicate how the website gathers and utilises your information and personal details.

Step 4: Insert the purchase information, including the store location, till, and Trx numbers. All of the information listed above may be found on your receipt. If you are having trouble finding it, the graphic to the right will help.

Step 5: Once prepared, click “START” after attentively reading the instructions provided regarding the survey and entering the survey code found on the original receipt.

Step 6: Answer each question based on the most recent experience from your most recent trip to Tofs. This will enable you to communicate your insights and criticism.

Step 7: Following carefully read all of the instructions; kindly provide your genuine and complete comments. This will be helpful to the business.

Step 8: After completing the questionnaire, click “NEXT.”

Step 9: At the conclusion of the questionnaire, we ask that you provide your contact information, including name, phone number, and email.

 

Contact Details

To help the brand address their feedback/complaints/suggestions, please email the particular issue to [email protected] and personnel from the company’s customer service team will connect with you.

Summary

The tofs is one of the most favoured low-cost department shops in the UK thanks to its dedication to the community and persistent efforts to provide customers with an unmatched consumer support service. In future too it would like to maintain its standards. Thus, Tofs is conducting this Customer Satisfaction Survey to identify what actually works and what does not from this input, which is something the brand genuinely would like to know. After finishing this questionnaire, participants will have the opportunity to enter a drawing for a chance to win sweepstakes of £250 gift card from Tofs. So Hurry! Take part today!

 

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