White Castle Guest Survey
Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.
The White Castle believe the same and so they have created the White Castle Guest Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the White Castle.
With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.
About White Castle
White Castle is US based fast food chain which is extremely popular there. It is mainly a burger chain mostly known for its square hamburgers. Its headquarters are stationed in Columbia, Ohio. It has now stores all across the US but most of them are located in mid Atlantic and midwestern US. It is now grown a lot and caters to thousands of customers daily.
Before the survey
- Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
- This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
- You must have the receipt of your last payment to the White Castle containing an invitation for the survey.
Steps to take the survey
- Go to white castle’s official survey website.
- Select the language you prefer. Then click on the right arrow.
- There is a 6 digit code printed on your receipt. Enter that code to proceed.
- A series of simple questions will appear on the screen regarding your experience at white castle.
- Take your time and answer all these questions honestly.
- Some multiple choice questions while others are text box type answer.
- After finishing the service you will receive a validation code. Try this code on your reception and use this to avail various offers on your next visit.
Source Links
- https://www.youtube.com/watch?v=d1BGzrrxV3s&t=2s
- White Castle Official Website: https://www.whitecastle.com/