The Abercrombie & Fitch Customer Satisfaction Survey 2023 is a survey created and managed by the brand itself. This is an online questionnaire that collects customers’ inputs on their overall happiness with the brand and its offers. This survey is available at

For Abercrombie & Fitch, this consumer satisfaction survey is invaluable. The business wants to enhance its offerings. The business will learn from this survey how its shoppers perceive their goods and services as well as how they felt about the brand’s outlets in general on their most recent visit.

The company intends to implement better modifications to its operations and give its clients an improved experience during their subsequent visits using the information provided by its consumers from this online survey. They will be able to accomplish that and provide people with better service in the days to come with sincere feedback from customers.

Moreover, individuals may win a coupon of $10 off on a $50 future purchase from Abercrombie & Fitch as appreciation for all of their support in finishing the survey and partaking in the improvement of the firm. Since it’s an internet-based survey, anyone may complete it whenever it feels convenient.


About Abercrombie & Fitch 

Abercrombie & Fitch is a popular American lifestyle-clothing retailer known for its casual, peppy designs. The brand was founded in 1892 in New York City by David T. Abercrombie and Ezra Fitch. Originally, the store specialized in outdoor gear, selling items like camping equipment, fishing tackle, and hunting rifles. In fact, Abercrombie & Fitch was once the go-to outfitter for adventurers like Ernest Hemingway and Teddy Roosevelt.

In the early 1900s, the store expanded its offerings to include sportswear, and by the 1920s, it had become a destination for the country club set. The brand continued to grow throughout the 20th century, but by the 1980s, it was struggling. In an effort to revamp its image and appeal to younger shoppers, the company began to focus on clothing marketed towards teens and young adults. The company’s trademark logo, a moose, became a popular symbol of the brand’s preppy, collegiate style.

In the 1990s, Abercrombie & Fitch’s popularity exploded, thanks in part to the rise of “mall culture” and the brand’s provocative marketing campaigns. The company’s racy advertisements, featuring scantily clad models and provocative slogans, drew criticism from some quarters, but also helped to make the brand a household name. By the early 2000s, Abercrombie & Fitch had become one of the most popular teen clothing brands in the United States.

Today, Abercrombie & Fitch continues to be a popular destination for young shoppers, with stores located around the world. The brand has diversified its offerings somewhat, but still maintains its preppy, all-American image. In recent years, the company has also made efforts to become more sustainable, introducing eco-friendly fabrics and launching a recycling program for its clothes.


Rules & Guidelines: Abercrombie & Fitch Customer Satisfaction Survey

  • To participate in the survey you must have a Receipt of your last Abercrombie & Fitch Store visit.
  • The receipt has the survey invitation
  • The offer expires 30 days after the receipt date.
  • The offer entry method is online
  • Survey participation is limited to one original receipt per person
  • The offer is limited to one free voucher per receipt and per visit.
  • One must have access to a working mobile, computer and internet
  • A valid Abercrombie & Fitch receipt with a survey invitation is a must to participate in the survey
  • Some time in hand to answer a few survey questions.

How to participate in the Abercrombie & Fitch Customer Satisfaction Survey?

Step 1: Abercrombie & Fitch Customer Satisfaction Survey can only be taken online

Step 2: Now proceed by entering the store number given on the receipt from your recent visit.

Step 3: Enter the register number given on your receipt

Step 4: From your receipt, find the transaction ID given and then enter it as required.

Step 5: You will be asked to enter the date of purchase

Step 6: You may also get to see and read the rules and regulations of the survey

Step 7: Once the survey starts, you will get multiple-choice questions to answer, which in turn, will help you rate your experience by answering them.

Step 8:Based on your shopping experience of your most recent visit to the Abercrombie & Fitch store answer all the questions, you may select the best answer.

Step 9: Please give your feedback honestly and as accurately as you can to help the company improve.

Step 10: You shall be entering a contest where the winner shall get prizes

Step 11: After completing the survey, the prize given is a $10 off coupon on a $50 future purchase at Abercrombie & Fitch store.

Step 12: Once you fill in the survey answers, click on “Submit”

Step 13: We request you to fill in your contact information like name, phone number and email address at the end of the survey

Step 14: Entering all required contact details will be advantageous as It will support Abercrombie & Fitch team to get in touch with you in case you win.

Step 15: Once you finish answering all the questions, you will get a validation code for redemption on your next visit to the Abercrombie & Fitch store.



Contact Details

To help the brand address their feedback/complaints/suggestions, call Abercrombie & Fitch at +1-925-359-2579, or log on to for other available options.



Abercrombie & Fitch remains a beloved brand for many shoppers. Its history as an outfitter for rugged outdoorsmen gives the brand a sense of authenticity and heritage, while its more recent focus on young, trend-conscious shoppers has helped to keep it relevant in an ever-changing retail landscape. Recently, the business has been striving to make its operations more sustainable in the long term. In order to determine what genuinely works in practice and what doesn’t for Abercrombie & Fitch as a brand from the comments they get, it is conducting this Customer Satisfaction Survey. After finishing this questionnaire, participants will have the opportunity to win a voucher for $10 off on a $50 future purchase from Abercrombie & Fitch. So Hurry! Take part today!