Surveys

ALDI UK Customer Satisfaction Survey at www.tellaldi.com

Introduction

Aldi, an international family-owned bargain supermarket business, is conducting a “Tellaldi” customer satisfaction survey online at www.tellaldi.com. Surveys play a vital role in collecting useful information from consumers to meet their desires for the brand. The survey is an important tool to get connected with their customers. This survey is for the continuous improvement of the company to meet the regular demands of their customers and make some necessary improvisations. The survey’s overall goal is to foster a culture of good governance and ethics inside the organization. It enables leadership to recognise whether or not customers are satisfied with the merchandise and services they receive. As treasured customers, individuals are urged to participate since it offers them a voice and contributes to improved services. Only if clients offer their honest and unbiased thoughts about the products and services can the business determine whether they are actually satisfied with the merchandise and offerings.

The Aldi customer satisfaction survey is for the overall improvement of the company. Aldi’s idea behind conducting the satisfaction survey is to create an atmosphere of transparency and accountability within the company. Typically in the format of an internet-based questionnaire, the queries are designed to elicit a variety of answers, which are then forwarded to management for evaluation. Taking the survey may feel like a bother, but it helps consumers improve their retail experience. After receiving the survey reports from their consumers, it helps them work on their weaker points and evolve accordingly. Collecting survey reports will allow Aldi to make the necessary adjustments to their operations and take the necessary steps to adjust accordingly to the needs of their consumers.

The rewards customers can collect after completing this survey will be a £100 Aldi voucher, which can be redeemed on their next visit.

About ALDI

ALDI is a German family-based supermarket store that operates its services in more than 10,000 branches in almost 20 different countries. ALDI is an established supermarket business with a proud heritage, with over 4000 shops globally. Karl and Theo Albrecht launched it on July 10, 1946. Its two head offices are currently located in Essen, Germany.

Aldi has been on a regular path of improvement since its launch and values its customers a lot. Aldi’s mission is to provide quality groceries at the lowest prices. Aldi intends to build a store with fewer than 10% non-natives. Aldi wants to create a store that should have less than 10% of non-grocery items. Aldi is one of the major grocery retailers globally. Their business approach is based on some basic values of consistency, simplicity, and responsibility. It has over 10,000 stores worldwide and generates revenues of approximately $57 billion. Aldi’s revealed a pre-tax profit of 36 million euros in 2021. Aldi has planned to spend $3.4 billion in the market to achieve its goal.

Aldi entered the United Kingdom on April 5, 1990, with the opening of its first store in Stechford, Birmingham, under the fully controlled English registration of Aldi Stores Limited. According to a February 2020 study, the business operated roughly 874 shops in the UK and was expected to reach 1,200 stores by 2025. In 2022, Aldi stores in the United Kingdom revealed that sales of plant-based items were 500% higher in January 2022 than in January 2021, thanks to the annual ‘Veganuary’ initiative. Aldi surpassed Morrisons to become Britain’s 4th biggest supermarket in September 2022, with 9.3% market dominance.

Aldi is always responsible and contributes positively to society by supporting non-profit organisations that work to improve children’s health and wellness and combat food insecurity. Aldi provides financial support and contributions through the donation of products and gift cards.

 

Things to note before taking the ALDI UK survey

  • To participate in the survey, the shopper must be a legal UK resident.
  • The customer must be 18 years of age or older at the time of entry into the survey.
  • One must have access to a computer or a mobile device with internet access.
  • The customer must know English and have a basic understanding of the language.
  • A valid ALDI receipt with a survey invitation is a must to participate in the survey.

How to participate in the Aldi UK Customer Satisfaction Survey?

Step 1: The ALDI customer satisfaction survey can only be taken online.

Step 2: To participate and start the survey, go to www.tellaldi.com.

Step 3: Once you click on the above link, you will have to enter the code from the receipt and click “Next.”

Step 4: If the code is incorrect, a link will be provided. Follow the link; it will help you verify and re-enter the code given.

Step 5: Click “Next” to start the survey.

Step 6: Once the survey starts, you will get questions to answer.

Step 7: Based on your experience with ALDI, answer all the questions honestly and as accurately as you can.

Step 8: Once you fill in the survey, click on “Next.”

Step 9: You shall be entering a prize draw to win a €1000 ALDI gift card.

Step 10: You shall be awarded 25 club card points if you provide your club card number.

Step 11: We request that you enter your contact information at the end of the survey, as and when asked for. This both helps and makes you eligible to enter the prize draw.

Step 12: Entering all required personal contact information will be beneficial as it will help the ALDI team connect with you.

Step 13: Submit the survey.

 

Summary

Aldi is an abbreviation for Albrecht Discount, and this supermarket is the most popular shopping destination for families and individuals. The ALDI customer satisfaction survey is related to household essentials and everyday life to ensure that you have the most enjoyable shopping experience possible. The company asks some questions related to the customer’s experience of their recent visits to the Tell Aldi store. After taking part in the customer satisfaction survey, you will be eligible to win a Tell Aldi gift card. Your candid feedback helps them improve or enhance their services, products, and facilities, making your next visit more enjoyable. So take this amazing customer satisfaction survey at www.tellaldi.com and win the rewards. Hurry up!

 

 Contact details

To help the brand address your feedback/complaints/suggestions, please connect with them via telephone – 0800 042 0800.

 

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