Arby’s Guest Experience Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Arby’s believe the same and so they have created the Arby’s Guests Experience Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Arby’s.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Arby’s

Arby’s is a US based sandwich chain. Its founding stone was laid in 1964. Throughout all this time, they have been operating on 6 different principles. These principles are dream big, work hard, get it done, have fun, play fair, and make a difference. By following these principles they now serve to thousands and have stroes is more tha 3400 locations.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Arbycontaining an invitation for the survey.

Steps to take the survey

  1. Go to Arby’s official survey website.
  2. The survey is available in both English and Spanish. Select the language you prefer.
  3. There is a 4 digit number ond date printed in your receipt. Enter this code on the appropriate box.
  4. Enter the time of day you visited Arby’s and if your order was accurate or incomplete.
  5. Click on START button.
  6. A series of simple questions appear on the screen regarding the experience at Arby’s.
  7. Take your time and answer these questions honestly.
  8. If you have additional feedback, write it in the comments section.
  9. Then you can enter in the lucky draw.
  10. Enter the information asked to enter the draw.
  11. You have now completed the survey.

Source Links

Arby’s Guest Experience Survey website- http://www.arbyslistens.com/websurvey/2/rules/111

ARBY’S official website-

http://arbys.com/