The Baja Fresh Customer Satisfaction Survey 2023 is a questionnaire created by Baja Fresh, an informal Fast- food Tex-Mex restaurant brand Baja Fresh is based in Scottsdale, Arizona, USA. It is an online customer satisfaction survey available at

The focus of Baja Fresh’s customer service survey is on ensuring that customers have a refreshing experience at all of the company’s locations. People can give the restaurant band their insightful opinions and recommendations by taking part in the online questionnaire for diners.

They can communicate to the restaurant band what needs to be changed and improved. They can discuss the restaurant’s sanitation, the temperature of the food, the conduct of the personnel, the product they ordered, the ambience of the restaurant, and the items’ prices, quality, and flavour, among other things, through the questionnaire.

Moreover, respondents have the possibility of winning a coupon code and get could win a percentage off their next bill, a free appetizer and many more items from BAJA FRESH as appreciation for all of their support in finishing the survey and partaking in the advancement of the company. Since it’s an internet-based survey, anyone may complete it whenever it’s convenient for them.


About Baja Fresh

Fast-casual Tex-Mex restaurant brand Baja Fresh is based in Scottsdale, Arizona, and was launched in Newbury Park, California, in 1990. It is managed by the Canadian franchise MTY Food Group. The franchise places a focus on using the freshest ingredients, so each establishment features a salsa bar that is self-serve.

This brand sells salads, burritos, foods with fewer calories, and foods that are nutritious. Customers of Baja Fresh are located in the United States of America. La Salsa has been a division of Baja Fresh since 2007 when it was purchased from CKE Restaurants. Akin to Baja Fresh, La Salsa is a national network of fast-food and informal Tex-Mex eateries, with the majority of its outlets in Southern California. Since being acquired, the business has always split operations with Baja Fresh at its company headquarters.

Baja Fresh, San Carlos, CA

Franchisee Vetra Ventures opened the first site outside of the United States in Dubai, United Arab Emirates, in 2010. The same franchisee launched a third store in Sharjah by the end of 2011, in addition to the Mall of the Emirates and Deira City Centre in Dubai. At Dubai’s Mirdiff City Centre, a fifth UAE outlet was inaugurated in 2014. Franchisee Gloria Foods Pte. Ltd. built its first establishment in East Asia in Singapore in 2012. In 2015, a second site in Singapore became operational. This brand operated independently 162 locations when MTY purchased it in 2016, the majority of which were franchises, across the United States, Dubai, and Singapore.


Rules & Guidelines: Baja Fresh Customer Satisfaction Survey

  • One must have access to a computer and the internet.
  • The consumer must know English or Spanish language.
  • A valid Baja Fresh receipt consisting of the survey invitation is a must to participate in the survey.

How to participate in the BAJA FRESH Customer Satisfaction Survey?

Step 1: Baja Fresh Customer Satisfaction Survey is only to be taken online.

Step 2: To participate in the survey, go to

Step 3: Choose your preferred language.

Step 4: Once you click on the above link, you would have to enter the store number given on the front of the receipt (this could be above or below the survey invitation)and click the right arrow to continue

Step 5: You may also get to see and read the rules and regulations of the survey details on this page before you click on Start.

Step 6: Once the survey starts, participants will get questions to answer which will help you rate your experience by answering multiple-choice questions.

Step 7: Based on your experience of your most recent visit to the Baja Fresh store answer all the questions, and you may select the best answer.

Step 8: There are text boxes to help respondents to write essay-type answers wherever necessary

Step 9: you are required to use the text boxes but wherever required they can be helpful to fill in the specific answers in your own words.

Step 10: Please give your feedback honestly and as accurately as you can

Step 11: Once you fill in the survey click on “NEXT”

Step 12: We request you to fill in your contact information like name, phone number and email address and at the end of the survey

Step 13: Entering all required contact details will be helpful. It will help the Baja Fresh team to get in touch with you in case you win.

Step 14: Once you finish answering all the questions at the end of the survey you will get a redemption code.

Step 15: Write down the redemption code on your receipt and read the information on this page it will detail what the prize shall be.


Contact Details

To help the brand address their feedback/complaints/suggestions, please email then – [email protected] or log on to for other options.



Baja Fresh has preferred artisanal, farm-fresh food over tin-canned since its inception. Taste and nourishment are always prioritised at Baja Fresh franchisees over additives and gimmicks. Those that are committed discover that eating healthy is a way of life and a mental condition. For the common man, the brand specializes in authentic cuisine prepared with love.

The company goes over and above to assist assure freshness, and none of our eateries has can openers, microwaves, or freezers. Unmatched customer service includes all of the aforementioned elements. Thus, Baja Fresh is conducting this Customer Satisfaction Survey to identify what actually works and what does not from this input, which is something the brand genuinely would like to know. After finishing this questionnaire, participants will have the opportunity to win a coupon code and get could win a percentage off their next bill, a free appetizer and many more items from BAJA FRESH. So Hurry! Take part today!

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