The Bojangles’ Guest Satisfaction Survey 2023 is a questionnaire created by the brand Bojangles itself, an informal American quick-service giant that specialises in chicken sandwiches and is based in the USA. It is an online customer satisfaction survey available at and

This questionnaire’s objective is to get opinions from the restaurant’s patrons. Customers can honestly discuss their opinions and comments with Bojangles through this survey. It is a safe feedback platform that can significantly affect how the business manages its image.

While negative response offers clarity into the problems that must be fixed for the business to flourish, positive comments enable Bojangles’ workforce to keep a grip on the pulse of the daily conduct that should be built and sustained. The crew at Bojangles gathers and analyses all client input in an attempt to preserve and raise the quality of customers’ overall experience.

Completing this entire Bojangles online survey should really not take much time. Here are some examples of the topics of queries one can encounter while answering the survey:

  • The standard of food and beverages
  • Correctness of orders
  • The range of menu options available
  • The store’s general hygiene
  • The helpfulness of the employees
  • Overall guest experience
  • Affordability of the food items available
  • Future ratings

Moreover, the participants will get a free beverage of their choice from Bojangles’ as appreciation for successfully finishing and submitting this survey. Keep in mind that the reward cannot be exchanged for cash or given to a third party. It must be collected before the deadline passes or it’s going to be forfeited. It cannot be exchanged for a different one after it has been granted for any purpose. The full terms and conditions are available through a link on the official page/s. Also as previously said, because it is a web-based survey, anyone can take it at their comfort and convenience.


About Bojangles

Bojangles OpCo, LLC, conducting business as Bojangles, is an America-based casual quick-service restaurant brand that specialises in cajun-seasoned fried chicken and buttermilk bread and principally offers the Southeastern United States. Bojangles was previously recognised as Bojangles’ Famous Chicken ‘n Biscuits till 2020. Jack Fulk and Richard Thomas established the business in 1977 in Charlotte, North Carolina. As the idea reached critical acclaim in 1981, The Horn & Hardart Corporation decided to acquire it from the original creators. To expand the business, they made use of their vast assets and expertise. Since then, there have been several ownership transitions as well as a public offering. Bojangles now operates eateries in 12 states of the US and one other country, Honduras.

The complete Bojangles menu is available any time of the day across Bojangles’ outlets. The most common breakfast food is a biscuit sandwich, with selections like the famous Cajun chicken fillet biscuit and others with country ham, eggs, cheese, bacon, sausage, and American fried steak.

The fried chicken with bone served with a selection of sides, such as ‘Filthy rice’, ‘Bo-tato Rounds’, coleslaw, green beans, mac and cheese, grits, etc., is the restaurant’s hallmark dish for lunch and dinner. Also, it provides fish burgers, grilled and fried chicken burgers, boneless chicken tenders served with a range of dipping sauces, as well as a choice of salads that can be loaded with either grilled or fried chicken. The Bo-Berry scone is one of the dessert items; certain menus also feature seasonal and limited-time items.

Since the establishment’s initial opening in 1977, Bojangles’ menu has been creating headlines. Even though a great deal has evolved since then, they continue to give it their all in order to give the guests the finest service possible.

Rules & Guidelines: Bojangles Guest Satisfaction Survey Guide 2023 

  • To participate in the survey, one must have an original purchase receipt of their last Bojangles restaurant visit.
  • The receipt has the survey invitation
  • The post-purchase receipt is valid for two days.
  • 1 month from the date of receipt is when the offer lapses.
  • The offer entry method is online
  • The survey is limited to one receipt per person
  • The offer is limited to one free item per receipt per visit.
  • One must have access to a computer and the internet
  • The customer must know English or Spanish language.
  • A valid Bojangles’receipt with a survey invitation is a must to participate in the survey

How to participate in Bojangles’ Guest Satisfaction Survey Guide 2023?

Step 1: Bojangles’ Guest Satisfaction Survey customer satisfaction survey can only be taken online.

Step 2: To participate in the survey, go to or You will be required to fill in a short form. You will be asked for information given on the receipt and also illustrated on the page.

Step 3: You also have the choice to take the survey in Spanish as your preferred language.

Step 4: There will be links given for you to see and read the rules and regulations of the service and privacy policy of the survey as well as other details on this page before you click on Start.

Step 5: Once the survey starts you will get questions to answer to rate your overall experience at the restaurant.

Step 6: Based on your experience of your most recent visit to Bojangles restaurant rate individual elements of the experience like the food, the staff, and the price.

Step 7: Select what kind of visiting experience you had at the restaurant. Mention in case you faced any problem at the restaurant and explain more about it.

Step 8: State your level of agreement and satisfaction with a few simple words and statements.

Step 9: Please give clear details of how long your waiting time is at the restaurant. How many times have you visited the restaurant in the past month?

Step 10: Select the type of adverting of Bojangles’ outlet you have seen in the same period as your visits.

Step 11: Please give your feedback honestly and as accurately as you can to help the company improve.

Step 12: Once you fill in the survey click on “NEXT”.

Step 13: You shall be entering a contest where the winner shall get prizes

Step 13: The prize of the survey is to get a free beverage of your choice at the Bojangles outlets.

Step 14: We request you to fill in your contact information like name, phone number and email address and at the end of the survey

Step 15: Entering all required contact details will be helpful as it will help the brand team to get in touch with you in case you win.

Step 16: Once you finish answering all the questions you will get a validation code for redemption on your next visit to a Bojangles outlet.


Contact Details

To help the brand address your feedback/complaints/suggestions, please connect with them via for further assistance.



The Bojangles’ Guest Satisfaction Survey gives patrons the chance to provide their own candid and unfiltered feedback in a secure atmosphere. Every single patron now has the opportunity to have a significant influence on how their favourite restaurant is run on a daily basis thanks to this Guest Satisfaction Survey.

It also gives a chance to the management to evaluate the brand marketing strategy according to its set benchmarks. After taking part in the survey, participants will get a free beverage of their choice from Bojangles’. So, hurry up and participate!


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