Introduction

Burlington, an American national off-price department store retailer, is conducting a customer satisfaction survey through an online survey portal at www.Burlingtonfeedback.com. It is an online survey hosted and designed by the brand to reach out to its people further and learn what their recent experiences have been at a Burlington store and with the staff.

The purpose of this customer satisfaction survey is to gather opinions and suggestions from customers to assist businesses in improving their goods and services. This survey is all about recent in-person shopping experiences, and it will use a questionnaire to get genuine information from customers on the brand’s products and services. In essence, the purpose of this survey is to learn what consumers think of the company and its products and how satisfied they are with their general customer service quality.

The company will use the feedback from customers to improve the store’s atmosphere, the level of customer service provided, and, if necessary, the products.

There is no technical assistance necessary to complete this quick and easy online customer satisfaction survey. As an added bonus, people who complete the Burlington customer satisfaction survey will automatically be entered into a monthly sweepstake with a chance of winning one of twelve $1,000 Burlington gift certificates.

 

About Burlington

With more than 1,000 stores across 40 states and Puerto Rico, Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer. Its corporate headquarters are in Burlington Township, New Jersey, and it is a division of Burlington Coat Factory Warehouse Corporation. It offers products for both adults and children.

With just one store in Burlington, New Jersey, Burlington Stores got its start as a family-run enterprise in 1972. In those initial years, providing the consumer with a large assortment of discounted jackets and apparel represented providing consumer service. Our brand was Burlington Coat Factory, and it became popular right away. While maintaining its off-price business model, the company continued adding more locations around the United States and expanding its product line to include children’s clothing, men’s activewear, and women’s sportswear. In the four decades that followed, their product line expanded to include infant, home, and beauty products, and their name was changed to Burlington Stores to better reflect the range of their product assortment.

Burlington Stores was officially admitted to the Fortune 500 for the very first time in June 2016.

After TJX Companies and Ross Stores, Burlington is currently the third-largest discount store offering rebates.

Burlington also routinely donates to the communities near its retail sites. The business frequently supports initiatives that have a positive effect on the lives of its customers and their families.

 

Rules & Requirements: Burlington Customer Satisfaction Survey

  • To participate in the survey, you must have a receipt from your last Burlington Store visit.
  • The receipt has the survey invitation.
  • The survey is restricted to one receipt per individual.
  • The survey entry method is online or by mail
  • To take the survey, the customer must be a legal resident of the United States.
  • One must have access to a computer and the internet.
  • The customer must know English or Spanish.
  • The customer must be 18 years of age or older at the time of entry into the survey.

How to participate in the Burlington Customer Satisfaction Survey?

Step 1: The Burlington customer satisfaction survey can only be taken online or by mail.

Step 2: To participate in the survey Go to www.burlingtonfeedback.com.

Step 3: Choose your language. If your preferred language is English, continue by entering the receipt details.

Step 4: If your preferred language is Spanish, please click on the Espanol button at the end to go to a Spanish version of the survey.

Step 5: Use the Burlington receipt to enter the 18- to 19-digit code to start the survey.

Step 6: Once you have entered the details, click “Start” and proceed with the survey.

Step 7: Once the survey starts, you will get multiple-choice questions to answer throughout the survey.

Step 8: Based on your previous experience at the Burlington store, answer all of the questions; it will only take a few minutes.

Step 9: Please give your feedback honestly and as accurately as you can. Choose the answer that is closest to your experience at the store.

Step 10: Do not get influenced by others’ opinions, external influences, or online blogs and reviews.

Step 11: Once you fill in the survey, click on “Next.”

Step 12:You shall be entering a contest where the winner shall get prizes

Step 13: The prize is a $1000 Burlington Store Gift Card.

Step 14: We request that you enter your contact information, like your full name, phone number, and email address, and at the end of the survey, you will be

Step 15: Entering all the required contact details will be helpful. It will help the Burlington team get in touch with you in case you win.

Step 16: Your contact details will not be used for other purposes.

Step 17: After answering all questions to the best of your ability and providing your contact information, the final page will inform you that you have successfully entered the sweepstakes.

Step 18: We wish you luck in the contest and hope you win the Burlington sweepstakes.

 

Contact Burlington

For any queries/ complaints/ feedback and suggestions, call Burlington’s customer service centre toll-free at (855) 355-BURL (2875)

 

Summary

Burlington has always been dedicated to its customers as well as the nation at large. It strives to guarantee that its clients receive the greatest goods and services possible.
Burlington wishes to find out more about its customers’ most current interactions with Burlington employees and stores by conducting this customer satisfaction survey. Additionally, participants will have formally entered the contest to win the $1,000 gift card once they have finished the online survey.

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