Duane Reade Customer Satisfaction Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Duane Reade believe the same and so they have created the Duane Reade Customer Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Duane Reade.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Duane Reade

Duane Reade’s founding stone was laid in 1960 in Manhattan. It is a US based full service pharmacy. It provides people prescription and over-the-counter medicine, assistive medical supplies, vitamins, health devices, and more. It is always there for the patients and also provides them health information at any time. It is well known in New York.

 Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Duane Reade containing an invitation for the survey.
  • One must be 18 years or older.

Steps to take the survey

  1. Go to Duane Reade official survey website.
  2. Select the language you prefer.
  3. There is a Survey number and password printed on your receipt. Enter it in the appropriate box.
  4. A series of simple questions will appear on the screen regarding your experience at Duane Reade.
  5. Take your time and answer all the variety of questions honestly.
  6. You can write additional feedback in the comment section on the textbox given.
  7. Enter your contact information if you wish to enter the sweepstakes.
  8. You have now completed the survey.

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