IHOP Guest Satisfaction Survey
Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.
The IHOP believe the same and so they have created the IHOP Guest Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the IHOP.
With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.
IHOP is a well known restaurant chain which is now extremely popular all across the world. It caters to thousands of customers daily and is growing with each passing day. It is mainly famous for 24 hour services and pancakes. It is located in more than 1500 locations all over the world. It serves French toast, waffles, crepes, and pancakes. Protein options include sausage, bacon etc.
Before the survey
- Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
- You must have the receipt of your last payment to the Culver’s containing an invitation for the survey.
- One must be 18 years or older.
- One must either know English or Spanish.
Steps to take the survey
- Go to IHOP’s official survey website.
- The survey is in 2 languages- English and Spanish. Choose the language you prefer.
- There is a survey code printed on your receipt. Enter it in the appropriate box.
- Click on the NEXT button.
- A series of simple questions will appear on the screen regarding your experience at Culver’s.
- Take your time and answer all the questions honestly.
- Write additional feedback in the textbox.
- You will now receive a validation code which will avail you various offers.
- You have now completed the survey.
IHOP Official Website: http://www.ihop.com/