Kohl’s Customer Experience Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Kohl’s believe the same and so they have created the Kohl’s Customer Experience Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Kohl’s.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Kohl’s

Causes a US based one-stop store chain it is spread throughout the US. It is love all with us for the daily needs item it offers. Anything and everything that one would need in the daily life is available there from toys to toothbrush. It also offer several celebrity brands that are not sold anywhere else.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Kohl’s containing an invitation for the survey.

Steps to take the survey

  1. Go to Kohl’s official survey website.
  2. Click on start the survey.
  3. There is a store number and access code printed on your receipt. Enter both of these on the appropriate boxes.
  4. Series a simple question will appear on the screen reading experience at kohl’s.
  5. Take your time and answer all the questions honestly.
  6. Write additional feedback in the comments section.
  7. See the directions for additional help.
  8. Enter your email address to receive your savings.
  9. You have now completed the survey.

Source Links


Kohl’s Official Site: http://www.kohls.com/