McDonald’s Customer Satisfaction Survey
Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.
Mc Donald’s believes the same and so they have created Mc Donald’s Customer Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of Mc Donald’s.
With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.
About Mc Donald’s
Mc Donalds is a us-based restaurant chain which is extremely popular all over the world. It started as a small restaurant but grew up to have 36000 stores all across the world. Today it is what people called the American way of life. Its founding stone was laid as a barbecue restaurant in 1940. The company is extremely famous for its burgers.
Before the survey
- The server is only available in two languages English and Spanish. So one must know at least one of them in order to participate.
- Only the legal residents of Columbia district are the United States are eligible to take part in the survey.
- Only dose for about 15 years of age eligible to take part in the survey.
- The reward obtained must be claimed within 7 days.
- The participants should have a valid receipt of McDonald’s from past 1 week in order to participate in the survey.
- Since this is a digital survey participants need any electronic device with internet connection to participate.
Steps to take the survey
- Go to McDonald’s official survey website.
- There is a survey code printed on your receipt. Enter it in the appropriate box.
- As soon as the get validated, the survey will begin.
- A series a simple questions will appear on your screen regarding your experience at McDonald’s.
- Take your time and answer all of these questions honestly.
- Write additional feedback in the comments section or in the text box.
- After answering all these questions you will receive a validation code. Used to avail various offers and discounts during an exit to McDonald’s.
- You have now completed the survey.
Source Links
- McDonald’s Customer Satisfaction Survey Privacy Policy: https://www.mcdonalds.com/us/en-us/privacy.html
- McDonald’s Official Website: https://www.mcdonalds.com/us/en-us.html