Introduction
Quest Diagnostics, a well-known clinical diagnostic conglomerate based in the United States, is conducting a survey for its patents and customers at www.questdiagnosticsfeedback.com. This is an online patient satisfaction survey that has been designed and is being managed by the brand.
Constructive customer feedback is crucial because the organisation affects testing for neurological ailments, cancer, and cardiovascular conditions. The primary goal of the Quest Diagnostics survey is to get accurate data from participants in order to identify any gaps. Following this survey, the management of the corporation will evaluate the results and make amendments where necessary.
A strict watch is kept over each diagnostics facility, guaranteeing that the identical standard of overall quality is upheld at every facility to support the business. Naturally, this feedback form welcomes any constructive criticism. For your ease and comfort, this survey is being conducted online.
About Quest Diagnostics
The clinical diagnostic lab Quest Diagnostics is based in the United States. Quest, a Fortune 500 business, has operations in the US, Puerto Rico, Mexico, and Brazil. Additionally, Quest has joint venture partnerships with numerous hospitals and medical facilities throughout the world. The corporation employed over 48,000 employees and managers as of 2020 and earned more than $7.7 billion in earnings in 2019.
Paul A. Brown, MD, established the clinical diagnostic facility in 1967 under the name Metropolitan Pathology Laboratory, Inc. Later, the lab became a stand-alone business on 31st December 1996. Quest Diagnostics, AmeriPath, Athena Diagnostics, and Dermpath Diagnostics are some of the companies that offer diagnosis and treatment. In addition, the brand offers clinical trials laboratory tests, and healthcare IT through solutions such as Care 360, ChartMaxx®, MyQuestTM Patient Portal, and Interactive Insights, as well as health and well-being and risk management.
Since doctors and surgeons rely around 70% of their clinical decision-making on the results of clinical testing, the organisation is dedicated to producing breakthrough laboratory tests and solutions to improve patient care. It provides medical testing solutions to aid in the diagnosis of neurological conditions, cancers, cardiovascular illnesses, contagious diseases, and judicially ordered drug screening.
Rules & Guidelines: Quest Diagnostics Patient Satisfaction Survey
- To participate in the survey, you must have a receipt from your last Quest Diagnostics store visit.
- The receipt has the survey invitation.
- The survey is limited to one receipt per person.
- The offer is limited to one free item per receipt and per visit.
- You can only fill out this survey entirely online.
- To take the survey, the customer must be a legal resident of the US.
- The customer must be 18 years of age or above at the time of participation.
- One must have access to a computer and the internet.
- The customer must know English or Spanish language.
- A valid Quest Diagnostics receipt with a survey invitation is a must to participate in the survey.
How to participate in the Quest Diagnostics Survey?
Step 1: The Quest Diagnostics customer satisfaction survey can only be taken online.
Step 2: To participate in the survey, go to www.questdiagnosticsfeedback.com.
Step 3: Select your preferred language as English or Spanish by choosing from the drop-down box given above the survey information.
Step 4: Read carefully the information given regarding the survey and enter whether you went to the physician’s office or service centre, then click “Next.”
Step 5: You may also get to see and read the rules and regulations of the survey.
Step 6: To begin, select the state, city, and site code.
Step 7: Enter the date and time of the visit.
Step 8: Once the survey starts, you will get questions to answer. This will help you rate your experience by answering multiple-choice or essay-type questions.
Step 9: Based on your experience from your last visit to the Quest Diagnostics store, answer all the questions. This will help you rate your experience.
Step 10: There are text boxes to help you write essay-type answers wherever necessary; please give your feedback.
Step 12: Please give your feedback honestly and as accurately as you can.
Step 13: Once you fill in the survey, click on “Next.”
Step 14: We request that you enter your contact information, like your full name, phone number, and email address, at the end of the survey. This is so because entering all required contact details will aid the Quest Diagnostics team in getting in touch with you.
Contact Details
Please visit the brand webpage at www.questdiagnostics.com/contact-us and select the appropriate choice to connect with the appropriate team for help and guidance. You can also call 0124 460 8888 for assistance.
Summary
One of the biggest businesses offering clinical laboratory solutions in the US is Quest Diagnostics, which was launched in 1967. Even if Fortune Magazine lists it as one of the “World’s Most Admired Companies,” there remains potential for development. As a clinical diagnostic laboratory conglomerate, patient feedback holds an important position in the development of the company. The brand is conducting this patient satisfaction survey. Participants who successfully partake in and complete this survey will have a chance to win a free item from the brand on their next visit. Hurry, partake, and win!