Staples Customer Satisfaction Survey

Throughout the last decade, we have seen various companies use versatile methods to ensure customer satisfaction. Of all these methods, customer surveys are still the best. Nobody is better than the customer to understand what does or doesn’t make them happy.

The Staples Inc.  believe the same and so they have created the Staples Customer Satisfaction Survey. This survey has helped them know where they have been making mistakes and gives them a chance to improve. The data gathered via the surveys is then use for the better working of the Staples Inc.

With the digital age at our doorstep, collecting surveys is a very easy job. The data is a click away unlike the old times. Everyone can fill the survey easily.

About Staples Inc.

Staples Inc. is  a worldwide office retailer company. It now operates in over 25 countries. Framingham is its home. The company’s North American Division also owns Quill, Inc., based in Linconlnshire, IL. The latter services primarily small- to medium-sized companies as a business-to-business office supplier. The company started as a small one but it is extremely popular today and is only growing.

Before the survey

  •  Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  •  This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Staples containing an invitation for the survey.
  • One must be 18 years or older.

Steps to take the survey

  1. Go to Staple’s official survey website.
  2. The survey is available in 2 languages- English and Spanish. Choose the language you prefer.
  3. There is a 19 digit code printed on your receipt. Enter it in the appropriate box.
  4. Click NEXT.
  5. A series of simple questions will appear on the screen regarding your experience at Staples.
  6. Take your time and answer all the questions honestly.
  7. Write additional feedback in the textbox.
  8. Enter your contact details to enter the sweepstakes.
  9. You have now completed the survey.

Source Links

Staples Official Website: http://www.staples.com/

Staples Customer Satisfaction Survey Official Sweepstakes Rules: https://s3.amazonaws.com/medallia/Staples/