Zaxbys Guest Experience Survey at www.zaxbyslistens.com

Introduction

Zaxbys, a fast-casual restaurant franchise in the United States, is conducting a “Zaxbys Listens” guest experience survey online at www.zaxbyslistens.com.

In today’s competitive marketplace, the primary distinction is customer satisfaction. Businesses that employ it as a substantial part of their corporate strategy usually succeed in this competitive market. As a result of this survey, Zaxbys will be prepared to observe and evaluate the guest experience. This survey was conducted to help the brand determine how well its restaurants are doing across a range of metrics. This survey’s main objective is to help Zaxby’s pinpoint the crucial elements that need to be improved, updated, or developed. The questions provided will give Zaxby’s management information about how much guests like or dislike their food, pricing, client service and support, and general restaurant hygiene.

Seriously consider participating in the survey if you want to inform the company how you felt about your visit. The business wants to understand how you and others actually felt since that is how they determine what actually works. They don’t have to spend effort improving things that are currently operating effectively. However, it is also critical that they are aware of the things that are not working so that they may fix them for a quality experience.

After completing the entire Zaxbys survey, participants will be able to enter the sweepstakes and get a chance to win a free Big Zax Snak.

About Zaxbys

A fast-casual restaurant franchise in the United States called Zaxby’s serves chicken wings, chicken fingers, salads, and sandwiches. The business, which comprises over 900 outlets, is largely located in the southern United States. 123 Zaxby’s restaurants are owned by the Zaxby business, while the majority are operated by franchisees.

It all began in 1990 in Statesboro, Georgia. Zach McLeroy and Tony Townley, boyhood friends who founded Zaxby’s, set out to serve only the best food in a fun setting when they launched the first Zaxby’s, which they originally called ZAX. As one of the first upscale fast-food restaurants, the idea was a breakthrough. Zach and Tony made the decision to franchise the company in 1994. They established their main office in Athens, Georgia, and started catering to more than just our ravenous customers. To grow Zaxby’s brand, they created a franchisee network of business owners.

Zaxby’s established its brand image through delicious meals and unique flavours. The brand begins with premium components, such as 100% whole white flesh chicken. Everything from hand-breading chicken to slicing fresh vegetables is professionally handled with precision. And the brand does not begin preparing the food until the customer places an order.

The brand is also a proponent of CSR. Zaxby’s brands itself as “the official chicken of sports fans” and is a prominent supporter of varsity basketball and football. Zaxby’s supports Make-A-Wish in honour of the kids the restaurant brand supports annually.

Rules & Guidelines: Zaxbys’ Guest Experience Survey

The receipt is valid for 14 days.
The offer expires 30 days from the date on the receipt.
The survey allows only one copy of the purchase receipt per individual.
The offer is limited to one free item per receipt and per visit.
To participate in the survey, the respondent must be a legal citizen of the United States.
The customer must be 18 years of age or older at the time of entry into the survey.
One must have access to a computer and the internet.
The customer must be able to read and comprehend English to be able to participate in the survey.
To participate in the survey, you must have a receipt from your last visit to a participating Zaxbys store.
The receipt has the survey invitation.

How to participate in the Zaxbys Guest Experience Survey?

Step 1: The Zaxbys’ Guest Experience Survey can only be taken online.

Step 2: To participate in the survey, go to https://www.zaxbyslistens.com/.

Step 3: If your preferred language is English, continue ahead by entering the receipt details.

Step 4: Once you click on the survey link, you will have to enter the time of your visit by selecting it from the drop-down boxes, then type the total amount spent and the survey code.

Step 5: This may include numbers and letters. Click “Enter” when you are ready to start.

Step 6: Once the survey starts, you will get questions to answer.

Step 7: Based on your experience from your last visit to Zaxbys’ answer all the questions.

Step 8: The questions shall include things regarding your experience with the staff and the restaurant, among others.

Step 9: Please read the directions carefully and give your feedback honestly and as accurately as you can.

Step 10: Answer all questions on one page, and then feel free to move on to the next. Once you fill in the survey, click on “Next.”

Step 11: At the end of the survey, the winner shall get to enjoy a free Big Zax Snak!

Step 12: To be eligible to enter the sweepstakes, we ask that you enter your contact information, such as your full name, phone number, and email address, at the end of the survey.

Step 13: Entering all required correct contact information will assist Zaxby’s team in contacting you if you become an instant winner.

Step 14: After answering all questions to the best of your ability and providing your contact information, the final page will inform you that you have successfully entered the sweepstakes.

Summary

Zaxby’s takes customer opinion seriously and strives to provide a warm, inclusive environment that is focused on the best guest experience. As a result, the brand made the effort to conduct this online survey. Everyone will be able to enter the sweepstakes and get a chance to win a free Big Zax Snak after completing the guest experience survey. Hurry up! Take your chance to win!

Contact details

To help the brand address your feedback/complaints/suggestions, please connect with them via https://www.zaxbys.com/contact-us.

Surveys