Surveys

Sephora USA Customer Experience Survey – 2024 at www.survey.mediallia.com/sephora/usa.

Introduction

Sephora USA is conducting the Sephora customer satisfaction survey at www.survey.medallia.com/sephora/usa. This customer experience survey is designed to see how the company’s customers feel about the services and products they provide. This survey is all about the customer experience from its store and its websites regarding staff behaviours, products, offers, cleanliness, etc. This survey is for all Sephora customers who buy their services and products from them. Sephora USA operates over 500 stores in the USA. The online Sephora customer experience survey is for everyone to leave their honest feedback and opinion about Sephora.

Customers can leave negative and positive feedback depending on their last experience with Sephora. The company will use this feedback to improve its products and services. Participants can get a chance to earn gift cards as a reward. Along with this feedback, a survey allows a company to learn about its customers’ likes and dislikes. This will help the company think of new ways to provide services to its customers.

The benefits and rewards that customers will get after the survey are:

  • You have the opportunity to win Sephora gift cards.
  • You can use the coupon and gift cards you received on your next purchase.
  • You have the opportunity to win a $250 Sephora gift card.

 

About Sephora USA

Sephora is a French multinational chain of personal care and beauty shops. Featuring nearly 3000 brands along with its private label, Sephora provides beauty items including cosmetics, skincare, body care, nail colour, beauty tools, and hair care. The company was founded in Limoges in 1969 and is presently based in Neuilly-sur-Seine, France. Sephora is owned by luxury conglomerate LVMH as of 1977. The name of the brand finds its origin in the Greek spelling of Zipporah, wife of Moses.

Sephora USA is dedicated to creating a welcoming and awesome beauty shopping experience for all and inspiring fearlessness in the beauty community. Sephora has 2,700 stores in 35 countries. Sephora has expanded to around 500 stores in America. Sephora opened its first store in the USA in New York’s SoHo neighbourhood in 1998. Forbes has recognised Sephora as America’s best employer for four years in a row.

Today, Sephora is a powerful beauty presence in countries around the world, thanks to our unparalleled assortment of prestige products in every category and unbiased beauty services. The company operates approximately 2700 stores in more than 30 countries worldwide, including more than 360 stores in North America.

Sephora is now one of the largest global brands for personal care and beauty products. There are now over 400 shops as of 2016. Company earnings were estimated at $4 billion in 2013. Sephora has a sustainable development initiative that has been recognised by environmental groups. Sephora is a widely renowned store that is located in the United States. Sephora sells high-quality makeup in a variety of styles to suit every skin type.

Terms and Conditions: Sephora USA Customer Experience Survey

There are some terms and conditions before taking part in the survey:

  • The customer must be a legal citizen of the United States of America.
  • Each participant can take part in the survey only once.
  • The employees working at Sephora and their family members are not eligible to take part in the survey.
  • The prize will not be converted in any other way.
  • A valid email address is required to get discounts on your purchases.

 

Things to note before taking the Sephora survey

  • You need a laptop or mobile device with an internet connection.
  • The requirement for age is 18 or above.
  • Basic knowledge of English or Spanish is compulsory.
  • You must have a purchase receipt to take part in the survey.
  • Must be a valid email address.

How do I participate in the Sephora USA Customer Experience survey?

Step 1: First, visit Sephora USA’s official link at www.suriya.mediallia.com/sephora/usa.

Step 2: Select the language that you understand best.

Step 3: Now press “Start” to start your feedback.

Step 4: Read the rules or terms and conditions before starting the survey.

Step 5: Now, enter the date and time of your recent purchase at a Sephora shop.

Step 6: Enter the Sephora shop you visited recently.

Step 7: Now click on “Next.”

Step 8: You will now be asked questions about your most recent Sephora visit.

Step 9: Answer all the given questions honestly.

Step 10: Now, if you want to share any additional information about the store, you can provide it.

Step 11: Now enter your details, like email, phone number, address, etc.

Step 12: Now click on “Submit” to finish the survey.

Step 13: The online survey takes less than 10 minutes to complete.

Step 14: After completing the survey, you will receive the Sephora promo code.

Step 15: In each weekly drawing period, one winner will receive a $250 gift card.

Sephora USA, contact us

If you have any difficulties or any doubts, please contact the customer service number at 1-877-737-4672.

Summary

Sephora is a prestigious leader in the cosmetics market. Sephora is dedicated to the mission of inspiring fearlessness in the beauty community. Sephora has over 2700 stores in approximately 35 countries. Sephora has expanded to over 500 stores in America. Sephora is available on all e-commerce websites. Sephora opened its first store in the USA in 1998. Since then, it has been growing at a rapid rate all around the world. Sephora uses these survey reports to collect feedback and make further improvements to its brands. This customer experience survey helps them gain market share and gain customization with their products.

The Sephora USA Customer Experience Survey can be taken from its official website, www.survey.mediallia.com/sephra/usa. Completing this experience survey would give you a chance to win a gift card or coupons, which you can redeem on your next purchase. So go and complete the survey. Hurry up!

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